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TERMS, CONDITIONS AND DISCLAIMER

Consumers have rights. Welcome to one of South Africa’s most informative consumer interest sites.

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SUBMIT

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HOW TO SUBMIT A NEW CONSUMER ITEM

WE’D LIKE YOU TO HELP

We welcome and encourage consumers to share both their good and bad experiences with us. You input is essential in order to help us grow a sense of co-operative consumer awareness. We all have certain rights and one of the primary consumer rights is to receive fair value for what we pay for and to be treated in a fair and professional way at all times. If you feel anyone has let you down and that others need to be made aware of the circumstances, please share this with us.

Have you enjoyed exceptional service?

If a business has really gone the extra mile, please let us know as well.

Click here to submit new item

SOME IMPORTANT GUIDELINES

• Please be accurate, supply as much detail in a short description.
• Depending on the circumstances this might include dates; invoice numbers; product detail; actual price etc.
• One assumes that your first level of complaint was directed to the supplier/stores attention and that you were left unsatisfied. If so, who did you speak with; what position do they hold.
• We will need you name and contact details, we are happy to keep this confidential if you so wish, you will need to select the appropriate box on the submission for. Please be advised however that preference will be given to those who allow us to use their names.

Click here to respond on an existing or previous item

CONSUMER COMPLAINTS, SOUTH AFRICA - SUBMIT, CONSUMER RIGHTS, OMBUDSMAN

We can all sit back in stoic acceptance of the decline in service levels across South Africa. This site is dedicated to addressing this in a positive and constructive manner. Your contribution will help to bring back some old fashioned value.

It really doesn’t matter if your complaint is about a big bank, a small business, a municipality or even the government themselves - we’d like to hear it and undertake to try and improve things as best we are able.